Quality Policy
SRM is committed to leadership in its core business, the recovery and recycling of waste materials.
Aims:
- Determine customer needs and supply products and services which meet or exceed their expectations
- Assess our success in meeting customer requirements, review performance and communicate results
- Continually develop and improve processes and systems with regard to best practice
- Keep abreast of competitive trends in the marketplace
- Provide resources, training, support and encouragement for employees so they can achieve measurable targets aligned to business performance
- Comply with the requirements of the international quality standard BS EN ISO 9001:2000